Dean R. Spitzer is a leading consultant and researcher in the field of business and performance measurement associated with IBM’s Almaden Services Research group. He has over 30 years of experience in helping individuals and organizations achieve superior performance by…
Giving Voice to Values: How to Speak Your Mind When You Know What's Right Mary C. Gentile Yale University Press; First Edition (2010) How to express your values more eloquently and act upon them more effectively As I began to…
Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done
Written By: Michael Hammer and Lisa Hershman
Crown Business (2010)
How to create a more logical and more efficient network of processes for getting work done
Michael Hammer’s death two years ago at age 60 was a tragic loss to his family members, friends, and associates; it was also a significant loss to thought leadership of the very highest quality. Credit Lisa Hershman with helping to ensure that Hammer’s initial draft was eventually developed and then published.